Customers feedback might be spread on multiple channels: Mystery shoppers, guest comment cards, online questionnaires, reviews sites, social networks.
Our platform consolidates all of them in one single place.
Stay ahead of the competition. See what customers are saying your competition is doing right and what they're doing wrong.
Their customers are your customers. Understand what makes them happy.
Get actionable weekly and monthly reports to what matter to your job. They are customized for top executives, operations and marketing teams as well as restaurant managers.
Make the best decision faster and improve customer satisfaction.
Skimbl enable us to systematically monitor the evolution of our brand preference in the heart of consumer, and to get a fast access on consumer insight and to react proactively on its ever changing need.
Skimbl team really listen and are genuinely passionate about generating the solutions that our business needs in today's online environment to understand our market, our competition and most importantly our customers.